【徵才】客服工程師Customer Service Engineer (新竹/台中/台南)

【應徵方式】歡迎機械、電機、光電等相關系所應屆畢業生/校友投遞履歷!

請將中英文履歷，寄至：talent_recruit@kla.com; 標題請註明Application for CSE-location (請註明您欲應徵的工作地點)、或至KLA 104 page 投遞履歷。

【職務內容】

1. Primarily responsible for customer service activities associated with modifying, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites and trade shows. Represents the company to the customer and assumes accountability for customer satisfaction with service.
2. Assures operational quality of system equipment. Coordinates actions with customers to minimize down time.
3. Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment enhances customer production. Repairs and modifies equipment at customer facility.
4. Provides guidance and technical assistance to Installation Engineer on installations at customer sites or on installing/dismantling demonstration machines.

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